Rooms
Division Management
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The overall objective of the course is to provide an understanding of the essentials of Rooms Division Management. The course is therefore intended to examine the two basic management functions of Rooms Division: Front Office and Housekeeping Operations. Moreover, the course aims at helping students acquire not only the basic skills necessary for the operations, but also management analysis. In this sense, students will be introduced to the concepts and techniques of room sales, forecasting, revenue budgeting, room sales analysis, cost and profit issues, break-even analysis, and room pricing...
Contact: Jamel Chafra at chafra@bilkent.edu.tr |